“Since 2003, Nicki and her team have been there to help us decipher the jargon, commonly known as ‘employment law’. They’ve always provided us with a friendly, no-nonsense, professional HR service. Nothing is too much trouble. It’s reassuring to know there is always someone at the end of the phone to answer those trivial little day-to-day questions, as well as assist when needed on the more serious HR issues”

Julie
PA to the Managing Director
Hormann (UK) Ltd

"Over the last 3 years, with your guidance, we have instilled the necessary cultural changes, introduced a job evaluation program, revised contracts and developed a staff handbook, as well as delivered specific training and mentoring.

Your approach as a consultant has not been to implement and walk away, but to remain in contact.

It is pleasing to see that with a clear framework of expectations and development plans in place, that individuals have raised their performance and now surpass them.

I would like to formally thank you for your contribution to this achievement and your continued involvement in delivering the Society’s commitment to performance improvement and the personal development of it’s employees.”

Caroline
Operations Director
The Loughborough Building Society