Essential HR

Not all AI assistants are created equal

General-purpose AI tools can answer questions on almost any subject. But when you're dealing with employees, you want guidance informed by relevant, specialist HR knowledge.

That's where Billie is different.

Billie draws its information exclusively from an extensive UK HR knowledge base developed, maintained and regularly updated by the HR professionals at Breedon.

Rather than searching the wider internet for answers, Billie uses this dedicated resource to provide guidance on employment law and everyday people management matters.

So whether you're managing absence, dealing with performance concerns or preparing for a difficult conversation, you can ask Billie knowing that its responses are informed by specialist HR resources.

Specialist knowledge. Practical guidance. Available whenever you need it.

Frequently Asked Questions:

How does Billie differ from Chat GPT etc?

ChatGPT is a general-purpose AI assistant that can answer questions on almost any subject. While it can provide HR information, its responses aren't necessarily drawn from a dedicated, regularly maintained UK employment law resource. Billie works differently. Rather than relying on general AI knowledge or searching the wider internet for answers, Billie draws its information from an extensive, specialist UK HR knowledge base developed and maintained by Breedon. This knowledge base is regularly updated to reflect changes in employment law and HR good practice, helping Billie provide guidance focused on the issues UK employers face. And unlike a general-purpose chatbot, Billie comes with a comprehensive library of practical HR documents, templates and guides to help you put that guidance into action. The convenience of AI. The knowledge of HR specialists.

What sort of questions can I ask Billie?

Almost anything relating to everyday HR and people management!

For example:

• "An employee keeps arriving late. What should I do?"
• "How should I deal with someone who's regularly off sick?"
• "Can I refuse a flexible working request?"
• "What's the correct process for managing poor performance?"
• "How do I prepare for a difficult conversation with an employee?"
• "What should I include in a disciplinary invitation letter?"

Simply type your question and Billie will provide practical guidance to help you understand the relevant considerations and next steps.

Where does Billie get its HR information?

Billie's guidance is informed by a dedicated UK HR knowledge base, maintained and regularly updated by the experienced HR professionals at Breedon. This includes specialist information on employment law, HR processes and practical people management.

When you ask Billie a question, it uses this knowledge base to generate a response, rather than independently searching the internet for information. That means Billie's answers are focused on the specialist HR resources we provide, rather than drawing indiscriminately on information from across the web. As with any AI-powered service, responses should still be considered in the context of your particular circumstances.

Is Billie suitable for my business?

Billie is particularly useful for small and growing businesses that don't have their own HR department. If you're happy managing most employee matters yourself but would appreciate some guidance and practical resources along the way, Billie could be just what you need. It's also a useful resource for managers who regularly deal with people-related questions. Whether you employ a handful of people or manage a larger team, Billie can help make everyday HR matters a little easier.

Does Billie replace an HR adviser?

Billie is a great resource for everyday HR questions, but there will always be situations where speaking to an experienced HR professional is the better option. Employment matters can be complex, and individual circumstances can make a significant difference to the appropriate approach. For sensitive, complicated or potentially high-risk situations, we'd recommend obtaining tailored professional advice. If you'd prefer the reassurance of having access to telephone advice alongside Billie, ask us about our Essential HR Plus package.

Simple, affordance pricing

£75 + VAT per month for one login

Everything you need in one place:

• Specialist UK HR knowledge - Billie's answers draw on a dedicated HR knowledge base, maintained and regularly updated by Breedon
• HR guidance, 24/7 - Ask everyday HR questions whenever they arise, without waiting for office hours
• Practical HR documents - Access customisable letters, forms and templates to help you take the next step
• Regularly updated resources - Benefit from a knowledge base that's maintained as employment law and HR good practice develop.
• Affordable, straightforward access - Get the support and resources you need for £75 per month + VAT, without committing to a comprehensive outsourced HR service

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